Date of Event:  February 13, 2008

Location:  Signature Grand, Davie

Website for more information:  www.excellenceshowcase.org

All important due dates and deliverables are in red.

Introduction:

The annual team showcase is an opportunity for teams across South Florida, Region 6 based on the Sterling Regional boundaries, to showcase quality improvement successes.  This annual showcase and competition has turned into an exciting day where teams not only get to experience the thrill of competition and recognition, but also experience networking and learning.  See the complete agenda by visiting www.excellenceshowcase.org

What do we have to do?

If you and your team are interested in entering the showcase, you will need:

·        A team with a completed team project showing results and demonstrating quality tools and techniques.

·        A completed application  you will submit to:

ASQ Section 1510

Excellence Showcase

P.O. Box 835148

Miami, Florida 33283-5148

·        DUE DATE:  January 15, 2008

·        To be available the day of the event for rehearsals and an interview session with the judges.

·        To present at the Team Showcase on February 15th at the Signature Grand Hall in Davie.

If your team is selected as the winner of the 2007 ASQ Team Excellence Showcase, your team will be invited to compete in the 2007 Florida Sterling State Team Showcase.  A more detailed application will be required for the 2007 Florida Sterling State Team Showcase.

Eligibility Requirements:

Any organization large or small, service or manufacturing, health care or education, private or public sector is eligible to sponsor a team.  Teams will consist of three to twelve members, including a team leader and/or facilitator.  Teams may be quality circles, task teams, cross-functional, vendor/supplier, and process improvement, leadership teams or innovation teams.  Projects submitted must demonstrate principles and techniques of improving quality through team participation. 

Definitions:

Problem Solving Team/Project:  The team was formed to resolve a specific problem, the team focused on root cause(s) of the problem and solutions to resolve the problem.

Improvement and/or Innovation Team/Projects: The team was formed to investigate improvements to an existing process or to implement a new process, product or service; the team focused on potential changes and courses of action to improve and implement a new process, product or service.

Presentation Guidelines:

Presentation will not exceed 10 minutes.  This is a strict guideline.

A minimum of three team members must participate in the presentation.

Presentations must be in Microsoft Power Point.

Music, videos, props, costumes and other aids that help to support the presentation are allowed.

Teams will be notified where and when to submit their presentations, but should have them ready by Feb. 1, 2008

Judging:

There are five slots available for this team showcase.  If the judging committee receives 5 or less applications, then all applicants will compete in the Showcase.  If the judging committee receives over five applications, the judges will review the applications and select the five finalists.  The applications will be judged using the full Florida Sterling Team Showcase criteria which is available on the following link:  www.floridasterling.com.

Qualified Sterling Examiners, and other quality management professionals, and area leaders in the Region will be judges.  Score sheets will be completed by each judge and a consensus meeting will be held by the judges prior to the Showcase to determine consensus scoring levels for all criteria in categories 1-4.  The written application counts for 80 percent of the overall score.  The oral presentation given at the Showcase, counts for the remaining 20 percent of the score. 

Criteria:

The criteria is the same as for the Florida Sterling Showcase and is reprinted on pages 3-5.

CRITERIA AND APPLICATION

This application can be sent by e-mail to:  eifertb@bellsouth.net 

Or by mail to:             ASQ Section 1510

                                    Excellence Showcase

                                    P.O. Box 835148

                                    Miami , FL  33283-5148

Due DATE:                January 15, 2008

Application Directions:

Please complete your application by addressing the following criteria.  Your application cannot exceed five pages.  Provide one page explaining each of the four criteria areas, and one extra page as a cover.  A template for completing the application is available in MS PowerPoint as an attachment to this document.  Please consider using graphs and data on each of the pages to illustrate critical points such as measurement systems, indicators, tools and techniques used.  This document should be a five page executive overview of your project. 

Page one:

Cover Page – This page should include your team name, company name, team leader and team member names as well as a project statement (problem statement, objective with a statement of your indicator for improvement.)

Page two:
Category 1:  Project Selection and Purpose (11 items @ 2 points each = 22 points possible)

1.1       Explain the methods used to choose the project.  (Provide specific examples of techniques and data used).

a.                   Describe the types of data and quality tools used to select the project, and why they were used.

b.                  Explain the reasons why the project was selected.

c.                   Describe the involvement of potential stakeholders in project selection.

1.2       Explain how the project supports/aligns with the organization’s goals, performance measures, and/or strategies.

a.                   Identify the affected organizational goals, performance measures, and/or strategies.

b.                  Identify the types of impact on each goal, performance measure, and/or strategy.

c.                   Identify the degree of impact on each goal, performance measure, and/or strategy and how this was determined.

1.3       Identify the potential stakeholder (those impacted by the project) and explain how the program may impact them.

a.                   Identify potential internal and external stakeholders and explain how they were identified.

b.                  Identify the types of potential impact on stakeholders and how these were determined.

c.                   Identify the degree of potential impact on stakeholders and explain how this was determined.

1.4       Explain how team members were selected and managed.

a.                   Explain how team members were selected and how the team was prepared to work together in addressing the project.

b.                  Explain how the team managed its performance to ensure it was effective as a team.

Page Three:

Category 2:  Current Situation Analysis (6 items @4 points = 24 points possible)

2.1       Explain the approach/process the team used to identify the potential root cause(s)/improvement opportunity(ies).

a.                   Describe the process, methods and tools used to identify possible root causes/improvement opportunities.

b.                  Describe the team’s analysis of data to identify possible root causes/improvement opportunities.

c.                   Describe how or if any of the stakeholders were involved in identifying the possible root causes/improvement opportunities.

2.2       Describe how the team analyzed information to identify the final root cause(s)/improvement opportunity(ies).

a.                   Describe the process used to identify the final root cause(s)/improvement opportunity(ies).

b.                  Describe the team’s analysis of data to select the final root cause(s)/improvement opportunity(ies).

c.                   Identify the root cause(s)/improvement opportunity(ies) and explain how the team validated these.

Page Four:

Category 3:  Solution Development (9 items @ 3 points = 27 points possible)

3.1       Explain the methods used to identify the possible solutions/improvement actions.

a.                   Describe the methods and tools used to develop possible solutions/improvement activities.

b.                  Describe the team’s analysis of data to develop possible solutions/improvement activities.

c.                   Indicate the criteria the team decided to use in selecting the final solution(s)/Improvement action(s).

3.2       Explain how the final solution(s)/improvement action(s) was/were determined.

a.                   Describe the methods and tools used by the team to select the final solution(s)/improvement action(s).

b.                  Describe the team’s analysis of data to select the final solution(s)/improvement action(s).

c.                   Describe the involvement of stakeholders in the selection of the final solution(s)/improvement action(s).

3.3       Explain the final solution(s)/improvement action(s), validation, and the benefits expected to be realized by implementing the team’s solution(s)/improvement action(s).

a.                   Describe the final solution(s)/improvement action(s) and explain how the team validated these.

b.                  Indicate the types of tangible and intangible benefits that are expected to be realized by implementing the team’s solution(s)/improvement action(s).

c.                   Explain how the team used data to justify the implementation of the team’s solution(s)/improvement action(s).

Page Five:

Category 4:  Project Implementation and Results (9 items @ 3 points = 27 points possible)

4.1       Explain how buy-in/agreement was achieved for implementation.

a.                   Indicate the types of internal and external (if applicable) stakeholder involvement in implementation.

b.                  Describe how various types of resistance were identified and addressed.

c.                   Explain how stakeholder buy-in was ensured.

4.2       Explain the approach used by the team to implement its solution(s)/improvement action(s) and to ensure the results.

a.                   Describe the plan developed by the team to implement its solution(s)/improvement action(s).

b.                  Describe the procedure, system, or other changes that were made to implement the solution(s)/improvement action(s) and to sustain the results.

c.                   Describe the creation and installation of a system for measuring and sustaining results.

4.3       Describe the results achieved.

a.                   Indicate the types of tangible and intangible results that were realized.

b.                  Explain how the project’s results link with the organization’s goals, performance measures, and/or strategies.

c.                   Explain how results were shared with stakeholders.

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